630 - The port was disconnected due to hardware failure

A communication port hardware error has occurred.

Try the following:

1

Reboot your computer - turn it off, wait for 30 seconds, then turn it back on. Now re-try the connection.

2

If you feel confident enough, check the init strings in your modem and remove any init strings. Make note of the init strings you remove so you can re-install them if this is not the problem. Now try to re-connect.

3

If two modems are installed, create a new connection using the second modem and try again.

4

If the problem persists, contact a qualified technician.

1		Reboot your computer - turn it off, wait for 30 seconds, then turn it back on. Now re-try the connection.
2		If you feel confident enough, check the init strings in your modem and remove any init strings. Make note of the init strings you remove so you can re-install them if this is not the problem. Now try to re-connect.
3		If two modems are installed, create a new connection using the second modem and try again.
4		If the problem persists, contact a qualified technician.